Career and Technical Education Practice Exam 2025 – Comprehensive Study Guide

The correct answer emphasizes that limitations within the formal communication network have contributed to the rise of social media in the business environment. In many organizations, communication tends to be hierarchical and can often be slow or restricted based on formal policies and procedures. These limitations can lead to inefficiencies, misunderstandings, and a lack of timely information flow.

As a response to these challenges, employees and businesses have increasingly turned to social media platforms as alternative communication tools. Social media allows for faster, more informal, and more collaborative interactions, breaking down silos that can exist within traditional communication channels. Employees can share information, collaborate on projects, and connect with colleagues from different departments without being limited by formal communication structures.

This shift demonstrates how the constraints of formal communication networks can actually drive innovation and the adoption of new communication methods, such as social media, making it a valuable asset in the modern business landscape.