Career and Technical Education (CTE) Practice Exam

What is a knowledge-management system?

1. A centralized database of experiences and insights of employees

2. A tool for creating a bibliography when writing reports

3. A method to limit the amount of information employees store

4. An organization’s test for employee research capabilities

The correct answer is: A centralized database of experiences and insights of employees

A knowledge-management system is defined as a centralized database that captures, stores, and organizes the experiences and insights of employees within an organization. This system is crucial for fostering collaboration, learning, and innovation since it allows for the sharing and leveraging of tacit knowledge that employees gain through their personal experiences and insights. By centralizing this information, organizations can create a repository of knowledge that can be accessed and built upon by current and future employees, enhancing overall productivity and continuity in processes. The other options do not accurately reflect the purpose or definition of a knowledge-management system. A bibliography tool focuses on citation creation rather than knowledge sharing. A method to limit information storage contradicts the idea of collecting and utilizing knowledge. Lastly, an organization's test for employee research capabilities is more about assessing skills rather than managing or sharing knowledge.